New Mexico’s child welfare agency seeks tech, culture change

SANTA FE, N.M. (AP) — New Mexico’s child welfare agency is promising technology improvements and increased transparency after its use of an auto-deleting messaging app came under fire by state lawmakers and others. “When I came in the (Children, Youth and Families Department) was described— fairly or not — to me as a black box,” said Cabinet Secretary Brian Blalock, who was appointed in 2019. ”And so we wanted to fix that.” Blalock said the use of the encrypted Signal app was suspended, that public records request staff has been expanded under his watch, and the agency is on track…

New Mexico’s child welfare agency seeks tech, culture change Topshelf News.

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